Returns & Exchanges
At Wanbo, we stand behind the quality of our projectors and electronics; if you are not completely satisfied, you can return your device within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the item in its original packaging, including all cables, remotes, and manuals that were included in the box.
Ship to Wanbo
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.
Quality Inspection & Refund
Once our technicians verify the device condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing